General conditions of sale

Reservation - Payment and Caution :
The rental is booked, with reception of your down payment by credit card.
In that case, the balance is due at your arrival.
If you prefer to pay by wire transfer, the balance is due 1 month before your arrival.
The caution is guaranteed by your credit card or cash.
You are responsible for damage you may caused, subject to normal wear things.
(Deterioration of furniture, objects, household linen or equipment, as a result of tenants)
We reserve the right to deny access to lodging if the balance was not paid and the caution is not guaranteed upon arrival.

Cancellation by the clients :
If a cancellation happens with more than 30 days of the date of entry in the places, the down payments are retained.
Between 30 and 15 days, 75% of the amount of the rental are due.
Between 14 and 2 days, 90% are due.
With less than 2 days, the totality of the amount of the rental is due.
Any started rental is due.

Cancellation by Location Le Hamac :
In the event of failure of a beneficiary or incapacity to ensure the service agreed upon,
Location Le Hamac will refund the already payed amounts corresponding to the down payment of the service concerned
or will propose a service of replacement within the limit of that reserved.

 

The lodging placed at the disposal, is furnished and equipped, a complete inventory of the pieces of furniture,
crockery, linen and other objects could be carried out at the entry.
Sheets and towels are provided.
On arrival, the lodging is clean, the household and the beds are made.
The locations at the owner, as lodging accommodations and villas require that the household is made prior to departure.
If you do not want to bother with this, please specify on the spot.
Optionally, your host may offer a formula with household included.

The tenant uses the buildings as temporary residence of holidays, other than any commercial or professional use.
Very under total or partial rental is prohibited.

 

The transfer of the airport to the lodging is not included in the price.
It is essential to rent a car.
The day and the hour of arrival as well as the number of flight must be specified
in advance for the organization of the reception of the tenants.

Any litigation or dispute will have to be announced to Location Le Hamac at the latest two days after the arrival in Guadeloupe.
This will enable us to regulate the problem or to find a agreement friendly.
Passed this time and without observation on the spot, no dispute will be admissible.

Dates and modifications :
After the reservation firm, if the tenants decide to modify the dates of their stay, and that the owner cannot assume these modifications,
that involves the cancellation because of the tenant.
The modifications of schedules of arrival or starting imposed by the air traffic, the requirements of safety or others,
cannot involve any compensation with which title that it is.

Responsibilities :
The lodging is ensured by the owner, who commits himself delivering it in conformity with Internet site.
However responsible being, loss, accident, damage, or other problems it would not know
in case of theft which could occur with regard to all the tenants or their goods.
The objects and personal effects of the tenants concern their own responsibility strictly.
The tenants are thus invited to subscribe an insurance.

Animals :
The animals are not accepted.

Capacity of reception :
We reserve ourselves the right to refuse any additional person.

Natural or extraordinary disasters :
In the event of cyclone, of natural or extraordinary disaster, obliging the tenants to leave the lodging or the Guadeloupe
before the end of the rental, we will be able neither to refund the nonoccupied days,
nor to support the additional expenses to involve by the event.