General
conditions of sale
Reservation
- Payment and Caution :
The rental is
booked, with reception of your deposit by credit card.
If you pay the deposit by credit card, the balance is payable upon
arrival.
For any other form of payment, the total amount must be paid at
the booking.
The caution and the balance are guaranteed by your credit card.
You are responsible for damage you may caused, subject to normal
wear things.
(Deterioration of furniture, objects, household linen or equipment,
as a result of tenants)
We reserve the right to deny access to lodging if the balance was
not paid within the agreed time before the arrival and if the caution
is not guaranteed upon arrival, in that two cases the down payment
are retained.
Cancellation
by the clients :
If a cancellation happens with more than 90 days of the date of
entry in the places, the down payments are retained.
Between 90 and 61 days, 50% of the amount of the rental is due.
Between 60 and 31 days, 75% of the amount of the rental is due.
With less than 30 days, 100% of the amount of the rental is due.
Any started rental is due.
Cancellation
by Le Hamac :
In the event of failure of a beneficiary or incapacity to ensure
the service agreed upon, Le Hamac will refund the already payed
amounts corresponding to the down payment of the service concerned
or will propose a service of replacement within the limit of that
reserved.
Modifications
:
After the final booking, if the tenants decide to modify the dates
of their stay, and that the owner cannot assume these modifications,
that involves the cancellation because of the tenant.
If
the modification is accepted you will be charged 60 euro fee.
The modifications of schedules of arrival or starting imposed by
the air traffic, the requirements of safety, strike or others, cannot
involve any compensation.
Transfer
of reservation:
If,
in a case of force majeure, we propose you a transfer of booking,
the rates and duration remain unchanged or at least equal at the
previous reservation.
This transfer is valid for one year without fee in the same residence
(unless special conditions).
The entire rental (the balance) must be paid to confirm the transfer
or we will consider that you cancel your reservation.
In
case of cancellation or transfer :
If you don't settle the fees on the date originally scheduled arrival,
we inform you that our recovery partner will begin any proceedings
necessary, including through the courts to recover monies owed.
From the moment we need to engage our recovery partner, we reserve
the right to resort to recovery of the entire bill before the cancellation.
The
lodging placed at the disposal, is furnished and equipped, a complete
inventory of the pieces of furniture, crockery, linen and other
objects could be carried out at the entry.
Sheets and towels are provided.
On arrival, the lodging is clean, the household and the beds are
made.
The locations at the owner, as lodging accommodations and villas
require that the household is made prior to departure.
Optionally, your host may offer a formula with household included.
The
tenant uses the buildings as temporary residence of holidays, other
than any commercial or professional use.
The
transfer from the airport to the lodging is not included in the
price.
It is essential to rent a car.
The day and the hour of arrival as well as the number of flight
must be specified in advance for the organization of the reception
of the tenants.
Any
litigation or dispute will have to be announced to Le Hamac at the
latest two days after the arrival in Guadeloupe.
This will enable us to regulate the problem or to find a agreement
friendly.
Passed this time and without observation on the spot, no dispute
will be admissible.
Responsibilities
:
The lodging is ensured by the owner, who commits himself delivering
it in conformity with Internet site.
However responsible being, loss, accident, damage, or other problems
it would not know in case of theft which could occur with regard
to all the tenants or their goods.
The objects and personal effects of the tenants concern their own
responsibility strictly.
The tenants are thus invited to subscribe an insurance.
Animals
:
The animals are not accepted.
Capacity
of reception :
We reserve ourselves the right to refuse any additional person.
Natural
or extraordinary disasters :
In the event of cyclone, of natural or extraordinary disaster, obliging
tenants to cancel or shorten their stay in Guadeloupe, Le Hamac
will not refund non-using days, or additional costs incurred by
the event .
